Major Achievements

Major achievements, to date....


  • Qualified Lean Six Sigma Black Belt, specialising in Kaizen events.
  • Created own, successful Kaizen event format.
  • Successfully delivered Kaizen workshops globally to internal teams and suppliers.
  • Saved M€/£'s directly and indirectly.
  • Mentored LSS BB’s in Kaizen delivery.
  • Mentored LSS GB’s through exams, projects and in Kaizen.
  • Delivered numerous cutting edge projects as an Engineer and as a Manager.
  • Responsible for multi M€'s Managed Services contract, covering ~50% UK BT fixed line and associated transmission networks.
  • Delivered some of the first digital fixed line switches in the UK.
  • Network support expert for >20 years – founder member of Marconi ISOS team.
  • Delivered the first networked IN solution in the UK. Proudly, made the first non-geographic based (0800) call, in the UK.
  • Managed a team of UNIX experts for >5 years, supporting state of the art Intelligent Networks, on a 24/7 basis.
  • Successfully recovered numerous switch major service failure scenario's.

 Progressed through the ranks in Telecoms Services Delivery and Support: -   

  • ~32 years with Plessey/GPT/ Marconi – wireman, commissioning Engineer, System X Support Engineer and IN Manager. 
  • ~2 years with Graniou, Project Managing a team sub-contracting to  Ciena to deliver the CN4200 solution into the BT 21CN network across the  UK. 
  • ~10 years with Alcatel Lucent/Nokia managing a large managed  services contract, 3rd party spend reduction, LSS delivery and  transformation   

Proven communication skills at all levels including peers, management, customers and suppliers.     

  • CV and references supplied, if required.


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Major Achievements